International Orders

Blue Jeans Cable will ship anywhere in the world; however, of course, shipping costs vary depending on where our customer is located, and so we have a couple of ways to take account of that, which are detailed here.

This site: for US, Canada, and USPS-served locations

Our U.S. website's prices and shipping charges are applicable anywhere that the U.S. Postal Service delivers, or where the U.S. armed forces handle mail, or in Canada. For example, our U.S. website prices and shipping charges apply to orders not only in the U.S. itself, but also in such places as Guam and Puerto Rico, and all APO/FPO addresses. For any USPS-served location, we ship by Priority Mail; to Canada, we ship by various methods, all of which are operated by the postal service: International Priority Mail, Global Express Mail, and International First Class Mail.

Our UK/International Site: for the Whole World

For other locations, we have opened an international ordering site at www.bluejeanscable.co.uk. This is a UK-hosted site, with pricing in Pounds Sterling. The prices have been adjusted to include shipping by International Priority Mail to any destination in the world (subject to just a few exceptions, detailed below). International Priority Mail is operated in the U.S. by the U.S. Postal Service, and in most other countries by that country's national postal service. For orders over £50, International Priority shipment is included at no added charge; for orders under £50, there is a shipping charge of £5.

International Priority Mail is reasonably fast (6-10 business days average delivery time), and because it is operated by postal services rather than by private carriers, the fees assessed for customs processing are usually much lower than those our customers would pay if receiving a delivery by Federal Express or DHL. International Priority Mail can be tracked online through www.usps.com, and often will also be trackable through the receiving country's postal service as well; the quality of tracking information will vary by country.

We can quote shipping for international orders, using our US pricing, on a custom quote basis; but in practice, this actually usually turns out to be more costly for the customer than using our UK site would have been. We find that most inquiries about international shipping are prompted when a customer notices that our UK site prices, converted to dollars, are generally higher than our US prices for the same goods, and makes the (not unreasonable, but incorrect) assumption that this means that we actually charge more to our international customers. In fact, we try very hard to make the net cost of goods the same for our US and UK customers; the reason that our prices diverge has to do with the fact that international shipping is costly, and very weight-dependent, and so we have structured our international pricing to build the weight "component" of the shipping cost into the item price, while charging relatively little (nothing, for orders £50 and over) additional shipping. Our US prices look better, on the face of things; but the cost of international shipping, when separately itemized, is often surprisingly high. For that reason, we strongly urge our non-Canadian international customers to use our UK site for all of their purchases.

International Priority Mail service exceptions:

There are just three circumstances under which we do not ship orders from our UK site by International Priority Mail. These are: (1) the destination country does not offer International Priority Mail service (almost all do, so this rarely comes up); (2) the order contains items which are so heavy that they cannot be shipped by International Priority Mail (the limit in most countries is 20 or 30 kg., so again, this rarely comes up); or (3) the order contains no cables, but only adapters and/or speaker connectors. In these circumstances, we ordinarily will ship by International First Class Mail if possible, and if for some reason that's not possible, we will contact you to determine how to proceed.